We focus on Account Resolution and Customer Service.
In today’s economy, many clients are outsourcing services more than ever before. Our Early-Out service allows our client to focus on their entire billing process while we increase self-pay payments and provide valuable customer service.
Over 30 years of experience providing Early-Out services.
- Knowledgeable Technology Leaders – Our staff is familiar and comfortable operating in almost any operating system including EPIC, Cerner, McKesson and others.
- Highly Customized Solutions – We work with you to develop a dynamic recovery process that adheres to your organizational policies using highly effective recovery techniques.
- Fully Dedicated Teams – We provide fully dedicated teams to work on your project. Our low staff turnover rate and stringent recruiting process ensure that knowledgeable and loyal individuals work on your team. Only employees that have been through our rigorous training programs and know your company’s objectives will be on your team.
- Best-in-Breed Processes – Our customized and PPMS-certified processes include controls to ensure that only the right consumers are contacted at the right time with the right message.
- The Patient Experience – Our representatives remain results-driven while always communicating with understanding, honesty and empathy. They must understand each consumer’s circumstance to offer the proper solution; therefore, we train them to ask the right questions to gather as much information as possible to resolve the balance.