Category Archives: Industry News

Frost-Arnett Guest Panelist on ARM Industry Webinar

Data Breaches: How to Keep Your Name Out of the Headlines Frost-Arnett’s CIO, Jonathan Harbin, CISSP-ISSMP, CCSP, PMP, CISM, will be a panelist on a webinar sponsored by InterProse discussing recent data breaches involving the ARM industry. Harbin joins other industry leaders on the panel including Matt Kiefer, Michael Wright, Bryan Albertson, and Jeremy Mapes…. Read More

Frost-Arnett to Relocate Within Campbellsville

Call center to add 135 full-time jobs FRANKFORT, Ky. (Dec. 14, 2018) – Gov. Matt Bevin today announced Frost-Arnett Co., an accounts-receivable management company operating in Campbellsville for nearly two decades, will create 135 full-time jobs and invest $2.84 million as it relocates to a new office within the community. “For nearly 20 years, Frost-Arnett has been… Read More

AAHAM Music City Chapter | Annual Spring Education Conference

Join other healthcare and healthcare revenue cycle professionals at the Music City AAHAM (American Academy of Healthcare Administrative Management) Spring Conference April 18th at the Envision Conference Center in Brentwood. Enjoy a great lineup of speakers, including Frost-Arnett’s CCO & General Counsel W. Judd Peak, as the panel discusses topics that impact the revenue cycle… Read More

Patience Wins in Medical Collections

Hospitals and medical professionals find themselves in a complicated situation as a simple dunning is rarely the answer in medical debt collection. Medical debt normally finds consumers at their weakest. Therefore maintaining a civil yet business-minded approach is paramount to maintain patients. This is where medical professionals reach out to collection professionals for the delicate… Read More

July 2017 NMGMA: Ten Minute Takeaway

George Buck The second Tuesday of each month, practice managers and healthcare industry service providers gather at KraftCPA headquarters for the monthly Nashville Medical Group Management Association (NMGMA) meeting. During the June luncheon, George Buck, president emeritus of Frost-Arnett, discussed regulatory compliance issues facing the accounts receivable management (ARM) industry and what providers need to… Read More

Market Matters: What’s the Future of Collections Regulation?

By: W. Judd Peak, Corporate Compliance Officer of Frost-Arnett The election of Donald Trump as President-Elect and retention of Republican majorities in Congress signal an uncertain (and possibly unexpected) future for regulation of the credit and collections industry. One of the primary governmental enforcers, the Consumer Financial Protection Bureau (CFPB), is likely to encounter heightened… Read More

15 ARM Industry Experts React to CFPB Outline of Proposed Debt Collection Rules

Last Thursday, at a Field Hearing on Debt Collection held in Sacramento, the Consumer Financial Protection Bureau (CFPB) released it long awaited Outline of Proposed Debt Collection Rules as it begins the Small Business Regulatory Enforcement Fairness Act (SBREFA) process. See our July 28, 2016 article. We asked several industry experts to give us their… Read More

Washington Insights

By: W. Judd Peak, corporate compliance officer of Frost-Arnett Last month, I had the privilege to travel to Washington, D.C. to meet with various members of Congress to discuss laws and regulations affecting the revenue cycle management industry. In one-on-one meetings, we conferred over the overreach of federal statutes and enforcement agencies that often tend… Read More