Patience Wins in Medical Collections

Hospitals and medical professionals find themselves in a complicated situation as a simple dunning is rarely the answer in medical debt collection. Medical debt normally finds consumers at their weakest. Therefore maintaining a civil yet business-minded approach is paramount to maintain patients. This is where medical professionals reach out to collection professionals for the delicate… Read More

July 2017 NMGMA: Ten Minute Takeaway

George Buck The second Tuesday of each month, practice managers and healthcare industry service providers gather at KraftCPA headquarters for the monthly Nashville Medical Group Management Association (NMGMA) meeting. During the June luncheon, George Buck, president emeritus of Frost-Arnett, discussed regulatory compliance issues facing the accounts receivable management (ARM) industry and what providers need to… Read More

Frost-Arnett Wins BBB Torch Award

  Frost-Arnett is honored to be awarded the 2017 Torch Award for Ethical Commerce by the Better Business Bureau (BBB) of Middle Tennessee, in the 175+ employee category. “The BBB Torch Awards program is a rigorous entry for any business participating in the nomination process”, say’s Courtney McGee, chair of the Torch Awards Committee. “This… Read More

Frost-Arnett is a finalist in the Nashville Business Journal’s Best in Business Awards for 2017

Frost-Arnett was honored to be one of seven finalist in NBJ’s 2017 Best in Business Awards for companies with 100-500 employees.  To assemble the list, nominations were taken from the public, and then a panel of judges (made up of past winners) looked at a variety of criteria – such as profitability, community involvement and… Read More

Congressman Jim Cooper Visits Frost-Arnett

Frost-Arnett hosted Representative Jim Cooper to their headquarters on April 10, 2017.   The Congressman from the 5th District of Tennessee toured the facility and sat down with Frost-Arnett’s CEO, President, President Emeritus and Chief Compliance Officer. “It was a great introductory meeting with Representative Cooper, which touched on many topics that are currently being… Read More

Market Matters: What’s the Future of Collections Regulation?

By: W. Judd Peak, Corporate Compliance Officer of Frost-Arnett The election of Donald Trump as President-Elect and retention of Republican majorities in Congress signal an uncertain (and possibly unexpected) future for regulation of the credit and collections industry. One of the primary governmental enforcers, the Consumer Financial Protection Bureau (CFPB), is likely to encounter heightened… Read More

Milestone Anniversaries

Deborah Mouser 15 years – 1st Party Pre-Service Estimate Representative Twylia Parson 15 years – Client Liaison Rachel McKenzie 10 years – 1st Party Manager Brad Arnold 5 Years – Account Executive Fiaran Cox 5 Years – 1st Party Clerical Theresa Nickell 5 Years – Client Liaison Tom Needels 15 Years – CFO Erin Milby… Read More

Customer Clip: St. Thomas Medical Group

Expert Physicians. Quality Service. Trusted Care. Family Driven. That’s what St. Thomas Medical Group has been providing to the people of middle Tennessee and surrounding areas since 1976. With nearly 50 doctors and eight specialties, they are one of the largest multi-specialty groups in the area, known for putting patient care first. Recognized for their… Read More

Press Release: Frost-Arnett Leadership Transitions

Frost-Arnett Leadership Transitions Veteran Executives Pass the Torch Frost-Arnett is announcing that George Buck has transitioned out of his current role as President of the company at the end of 2016. The company also stated that Paul Sachtleben will move into the President position while Jason Meyer will serve as the company’s Chief Executive Officer…. Read More