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Recent News

Patience Wins in Medical Collections

Hospitals and medical professionals find themselves in a complicated situation as a simple dunning is rarely the answer in medical debt collection. Medical debt normally finds consumers at their weakest. Therefore maintaining a civil yet business-minded approach is paramount to maintain patients. This is where medical professionals reach out to collection professionals for the delicate… Read More

Cash in Hand

Editor’s Note: This article is a continuation of a conversation that began last month with George Buck of Frost-Arnett at the NMGMA meeting. Intrigued by the regulations that govern when, where and how a medical debt can be collected on the back end, I reached out to George and colleagues to discuss best practices for… Read More

Frost-Arnett Enters Healthcare Industry for Accounts Receivable Management

Since 1893, Frost-Arnett…

For more than 120 years, Frost-Arnett has upheld three core business philosophies—Consumer Respect, Superior Recovery and Customer Service. These are the bedrock of our approach, which has been augmented by modern technology, tools and analytics to reach superior account resolution while enhancing the patient experience.

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