Hospitals and medical professionals find themselves in a complicated situation as a simple dunning is rarely the answer in medical debt collection. Medical debt normally finds consumers at their weakest. Therefore maintaining a civil yet business-minded approach is paramount to maintain patients. This is where medical professionals reach out to collection professionals for the delicate… Read More
Editor’s Note: This article is a continuation of a conversation that began last month with George Buck of Frost-Arnett at the NMGMA meeting. Intrigued by the regulations that govern when, where and how a medical debt can be collected on the back end, I reached out to George and colleagues to discuss best practices for… Read More
For more than 120 years, Frost-Arnett has upheld three core business philosophies—Consumer Respect, Superior Recovery and Customer Service. These are the bedrock of our approach, which has been augmented by modern technology, tools and analytics to reach superior account resolution while enhancing the patient experience.
View The Frost-Arnett Timeline
