For more than 125 years, Frost-Arnett has pursued the highest recovery on delinquent accounts, while protecting the patient’s relationship with our client. We realize that your patients and their families are your financial lifeline. Our representatives remain results-driven while always communicating with understanding, honesty, and empathy.
Frost-Arnett is PCI Certified and uses the industry’s best technology to facilitate the highest productivity, transparency, security, and regulatory compliance available. We are experts in the ever-changing compliance world, and our 90-day initial training program incorporates the latest HIPAA, TCPA, FDCPA, UDAAP, and other regulatory principles while also reinforcing our Core Values.
We have been helping clients for over 30 years focus on their entire billing process while using our highly-skilled staff to increase self-pay payments and provide valuable customer service. We provide fully dedicated teams to work on your project who are familiar and comfortable operating in almost any operating system including EPIC, Cerner, McKesson, and others. With highly customized solutions, we help you to develop a dynamic recovery process that adheres to your organizational policies using highly effective recovery techniques.
Business Office Support Services
Our highly-skilled staff has been working in innovative ways to provide ROI-enhancing services including insurance follow-up, pre-registration services, and many other revenue cycle services that our clients don’t have the bandwidth or personnel to handle.
We have worked with some of the leading healthcare providers to either provide staff that they either do not have in-house for special projects or to enhance their existing operations with dedicated, trained, and competent staff to help with special projects.