Learn About Frost-Arnett
Your Trusted Healthcare Accounts Receivable Partner Since 1893
Over 130 years of debt collection expertise
The Frost-Arnett Difference
We consistently evolve to meet the needs of our clients, adopting emerging technologies and adapting to client needs and regulatory changes.
We promise an unwavering commitment to our clients and dedication to three core business philosophies:
Superior Recovery Results
Professional, Compassionate Patient Communication
True Partner Relationship
Secure Data
Our History
Frost-Arnett is a family-owned accounts receivable company, proudly serving clients since 1893. Our headquarters are in Nashville, Tennessee, with an additional call center in Campbellsville, Kentucky.
We are especially proud of our 96% customer retention rate, a testament to the strong relationships we build with our customers. In 2017, Frost-Arnett was awarded the Ethical Commerce Award from the Better Business Bureau, recognizing our commitment to fair debt collection practices and exceptional customer care. We have been consistently named one of the best places to work in the collection industry.
Frost-Arnett Over Time
1893
The Frost-Arnett Company Begins Operations
1936
Charles C. Martin Establishes The Nashville Adjustment Bureau
1954
Frost-Arnett Opens First Division Office
1962
Frost-Arnett Becomes Charter Member of Nashville’s Better Business Bureau
1967
Charles C. Martin Jr. Becomes President of Frost-Arnett
1972
Frost-Arnett Enters Healthcare Industry for Accounts Receivable Management
1985
Frost-Arnett Offers Extended Business Office Services
1999
Frost-Arnett Opens Call Center in Campbellsville, KY
2016
Frost-Arnett Opens New Modern Call Center and Relocates Nashville Headquarters
2017
Recipient of the BBB Torch Award for Ethical Commerce
2018
Frost-Arnett Celebrates 125 years
2019
Frost-Arnett Relocates Campbellsville Office to state-of-the-art facility, and adds capacity for an additional 250 employees
2021
2023
Winner of Best Places to Work award