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The Frost-Arnett Difference
We continue to innovate as new solutions become available, our client needs change, and the regulatory environment evolves. However, one thing that has remained constant throughout our history is our dedication to our clients and the following three core business philosophies, knowing that each is equally important to our healthcare clients:
- Superior Recovery Results
- Professional Patient communication
- A True Client/Vendor Partnership
Our History
Frost-Arnett is a family-owned Accounts Receivable company that has been in operations since 1893. We are based in Nashville, Tennessee, with offices in Campbellsville, Kentucky, and Houston, Texas. With over 125 years in the industry, we are proud of our 99% customer retention rate. Frost-Arnett was awarded the Ethical Commerce Award from the Better Business Bureau in 2017 for their dedication to fair debt collection practices and superior customer care.
1893
The Frost-Arnett Company Begins Operations
1936
Charles C. Martin Establishes The Nashville Adjustment Bureau
1954
Frost-Arnett Opens First Division Office
1962
Frost-Arnett Becomes Charter Member of Nashville’s Better Business Bureau
1967
Charles C. Martin Jr. Becomes President of Frost-Arnett
1972
Frost-Arnett Enters Healthcare Industry for Accounts Receivable Management
1985
Frost-Arnett Offers Extended Business Office Services
1999
Frost-Arnett Opens Call Center in Campbellsville, KY
2016
Frost-Arnett Opens New Modern Call Center and Relocates Nashville Headquarters
2017
Recipient of the BBB Torch Award for Ethical Commerce
2018
Frost-Arnett Celebrates 125 years
2019
Forst-Arnett Relocates Campbellsville Office to state-of-the-art facility, and adds capacity for an additional 250 employees
2021
Acquisition of Collection Center Inc.
Affiliations
Frost-Arnett proudly maintains affiliations with industry-leading organizations.
Giving Back
Frost-Arnett proudly gives back to these industry-leading organizations.
