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Understanding AI, Machine Learning, and RPA in Healthcare Revenue Cycle Management: A Perspective from Frost-Arnett
In the rapidly evolving world of healthcare revenue cycle management (RCM), technology plays an essential role in improving efficiency, reducing errors, and enhancing customer interactions. Two of the most transformative technologies making an impact are Artificial Intelligence (AI) and Machine Learning (ML). These innovations are helping streamline processes, predict outcomes, and enable data-driven decision-making. But understanding the differences between AI, ML, and another related technology, Robotic Process Automation (RPA), can be a challenge. At Frost-Arnett, we are actively utilizing these technologies to improve our operations and customer service. In this blog post, we’ll break down these concepts and explain how they fit into the healthcare RCM landscape.
Why Healthcare Providers Need Flexible Patient Payment Plan Options
When it comes to collections, providing flexible patient payment plan options is absolutely vital to maximizing your recovery and improving your...
Top 4 Ways To Ensure Customer Satisfaction When Collecting
There’s no easy way around it—collecting can be tough work. However, our years of experience prioritizing consumer respect, superior recovery, and...
How Do Debt Collection Agencies Work?
So, you’re tired of calling patients to remind them of their outstanding bills? Or are you constantly forgetting to follow up at the appropriate...
3 Ways Healthcare Providers Can Increase Revenue Speed
When it comes to revenue in a healthcare setting, revenue speed is a critical component of keeping your business up and running. Having a positive...
3 Billing Issues That Could Be Causing You to Lose Revenue
As a healthcare provider, there are many ways that your medical billing errors may negatively impact your revenue. This is why it is incredibly...
4 Tips for Accounts Receivable Collections to Protect Your Business Reputation
Collectors are often portrayed as the bad guys, even when that’s not an entirely accurate depiction of who they are. Essentially all healthcare...
How to Know It Is Time to Hire a Collections Agency
As a healthcare provider, the amount of tasks your business has at any given time is seemingly endless. This means that your staff is most likely...
4 Tips to Improve Cash Flow for Dentists
Increasing cash flow is always an important endeavor. After all, staying in the green is key to operating a successful business. This certainly...
How Customer Success Can Improve Your Debt Collection Processes
At the core of every debt collection process, there are two players: the collector, which is typically the business, and the debtor, your customer...
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