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VIDEO: A Message from our CEO

The Frost-Arnett Difference. Frost-Arnett is a family-owned company in the Accounts Receivable space, based in Nashville, Tennessee. We celebrated our 125-year anniversary in March of 2018. We have three offices, one here in Nashville, one in Houston, Texas and one in Campbellsville, Kentucky. And, we’re proud of our 90% customer retention rate. Our services include… Read More

Frost-Arnett and HealthiPASS Form Strategic Alliance

Alliance to Expand Adoption of HealthiPASS Patient Payment Solution and Promote Price Transparency Frost-Arnett, a leader in Accounts Receivable Management (ARM) for the healthcare industry, announced today a strategic alliance with HealthiPASS, an innovative revenue cycle solution that assures and accelerates collections while bringing price transparency to the patient payment experience. This alliance adds an… Read More

July 2017 NMGMA: Ten Minute Takeaway

George Buck The second Tuesday of each month, practice managers and healthcare industry service providers gather at KraftCPA headquarters for the monthly Nashville Medical Group Management Association (NMGMA) meeting. During the June luncheon, George Buck, president emeritus of Frost-Arnett, discussed regulatory compliance issues facing the accounts receivable management (ARM) industry and what providers need to… Read More

Frost-Arnett Wins BBB Torch Award

  Frost-Arnett is honored to be awarded the 2017 Torch Award for Ethical Commerce by the Better Business Bureau (BBB) of Middle Tennessee, in the 175+ employee category. “The BBB Torch Awards program is a rigorous entry for any business participating in the nomination process”, say’s Courtney McGee, chair of the Torch Awards Committee. “This… Read More

Frost-Arnett is a finalist in the Nashville Business Journal’s Best in Business Awards for 2017

Frost-Arnett was honored to be one of seven finalist in NBJ’s 2017 Best in Business Awards for companies with 100-500 employees.  To assemble the list, nominations were taken from the public, and then a panel of judges (made up of past winners) looked at a variety of criteria – such as profitability, community involvement and… Read More

Market Matters: What’s the Future of Collections Regulation?

By: W. Judd Peak, Corporate Compliance Officer of Frost-Arnett The election of Donald Trump as President-Elect and retention of Republican majorities in Congress signal an uncertain (and possibly unexpected) future for regulation of the credit and collections industry. One of the primary governmental enforcers, the Consumer Financial Protection Bureau (CFPB), is likely to encounter heightened… Read More

Customer Clip: St. Thomas Medical Group

Expert Physicians. Quality Service. Trusted Care. Family Driven. That’s what St. Thomas Medical Group has been providing to the people of middle Tennessee and surrounding areas since 1976. With nearly 50 doctors and eight specialties, they are one of the largest multi-specialty groups in the area, known for putting patient care first. Recognized for their… Read More

15 ARM Industry Experts React to CFPB Outline of Proposed Debt Collection Rules

Last Thursday, at a Field Hearing on Debt Collection held in Sacramento, the Consumer Financial Protection Bureau (CFPB) released it long awaited Outline of Proposed Debt Collection Rules as it begins the Small Business Regulatory Enforcement Fairness Act (SBREFA) process. See our July 28, 2016 article. We asked several industry experts to give us their… Read More