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Understanding AI, Machine Learning, and RPA in Healthcare Revenue Cycle Management: A Perspective from Frost-Arnett
In the rapidly evolving world of healthcare revenue cycle management (RCM), technology plays an essential role in improving efficiency, reducing errors, and enhancing customer interactions. Two of the most transformative technologies making an impact are Artificial Intelligence (AI) and Machine Learning (ML). These innovations are helping streamline processes, predict outcomes, and enable data-driven decision-making. But understanding the differences between AI, ML, and another related technology, Robotic Process Automation (RPA), can be a challenge. At Frost-Arnett, we are actively utilizing these technologies to improve our operations and customer service. In this blog post, we’ll break down these concepts and explain how they fit into the healthcare RCM landscape.

4 Creative Ways to Make Collections Easier for Patients
Collections are never a fun process for anyone to go through. After all, who likes owing money to other people or businesses? Most individuals...

3 Hidden Facts About Revenue Cycle Management
Revenue cycle management (RCM) may seem big and scary at first, but knowledge is power. Knowing how to optimize your revenue cycle management should...

Fixing Technology Issues in Healthcare Collections
When it comes to technology and healthcare collections, too many healthcare practices don’t have the systems and processes in place to optimize...

Why You Should Optimize Self-Pay Collections
When it comes to collections, your primary goal is always to recover as much as possible. After all, your bottom line depends on actually getting...

3 Things to Look for When Hiring a Medical Debt Collection Agency
Medical debt is a sensitive issue for many patients. It’s incredibly easy to rack up high medical bills in the unfortunate event of an emergency, an...

How Does Price Transparency Affect Collections?
Nobody likes feeling taken advantage of financially, and that definitely includes your patients. When healthcare providers’ collections processes...

4 Ways to Improve Your Medical Billing Process
Setting aside time to do thorough evaluations of your medical billing process can lead to a host of resolutions and improvements. This can transform...

How to Improve Your Patient Retention in Healthcare
Repeat patients make all the difference when it comes to your healthcare organization’s bottom line. This is why patient retention is so important....

4 Tips For Managing Expenses to Increase Revenue
While uncovering hidden revenue is always a great way to increase your bottom line, managing your existing expenses may be an even easier and more...
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